Making an appointment by phone
Please call 01969 622391. Our phone lines are very busy in the mornings so if you don’t require a same day appointment please call in the afternoon.
All consultations with doctors and nurses are by appointment only, though accidents and emergencies will be dealt with as and when they arise.
Doctors’ appointments are one every 10 minutes. If you think that you may need more time please ask for a double appointment to avoid overrunning into the next patient’s appointment.
It may be that our Advanced Nurse Practitioner, a Practice Nurse or a Healthcare Assistant can help you which may allow you to be seen more quickly. See the Who should I see? table below for more information.
Better Access – more routine primary care appointments
More routine primary care appointments have been made available to people living in our region. Patients registered at GP practices in Hambleton, Richmondshire and Whitby can pre-book a routine primary care appointment between 6:30pm and 8pm weekdays and between 8:30am and noon on Saturdays and Sundays. This is not a walk-in service – please speak to a receptionist to book your appointment.
Make an appointment via your online account
You can make and manage appointments via an online account. An online account enables you to:
- book routine appointments with doctors and Advanced Nurse Practitioner
- book blood appointments with our phlebotomists
- order your repeat medication
- view future appointments
- cancel appointments
- access your Summary Care Record
- access your medical record
If you already have an online account simply click on the logo above to access your account.
To register for an online account please contact reception on 01969 622391 or call in.
Cancelling an unwanted appointment
Please help our staff and other patients by cancelling unwanted appointments. This allows us to offer the slot to another patient and helps the Practice to run more efficiently.
To cancel your appointment call 01969 622391.
Who should I see?
You can make an appointment with a GP, the Advanced Nurse Practitioner, a Practice Nurse or a Healthcare Assistant depending on your needs.
- Health Care Assistant
- Blood pressure
- Phlebotomy (blood testing)
- New patient checks
- ECG (heart tracing)
- Flu, pneumonia and shingles injections/ vaccinations
- Repeat vitamin B12 injections
- Rheumatoid arthritis reviews
- Well person checks
- Dressings, follow up dressing including 4 layer bandaging
- Suture and clip removal
- Coil fits with GP
- Minor operations with GP
- Cardiovascular disease (CVD) risk assessments, initial and yearly
- ECG (heart tracing)
- Practice Nurse
- Chronic disease clinics: asthma, COPD, diabetes, heart disease, stroke/TIA, hypertension
- Doppler studies and stocking measurements
- Cardiovascular disease risk assessments
- Baby clinics/vaccinations
- Smears tests and swabs
- Ear syringing
- Contraception/pill
- Flu, pneumonia and shingles injections/ vaccinations
- First time vitamin B12 injections
- Dressings – first time and follow up
- 4 Layer bandaging
- Sexual health advice
- Smoking cessation advice
- ECG (heart tracing)
- Advanced Nurse Practitioner
- Minor illnesses: coughs, colds, sore throats, chest infections etc.
- Minor injuries: falls, upper/lower limb injuries, head injuries, lower limb injuries*
(* depending on nurse) - Blood pressure problems
- New contraception
- Acute anxiety/depression that cannot wait to see a GP
- Skin problems (eczema and rashes)
- Water infections/cystitis abdominal pain
- Basic women’s health
- Acute asthma and COPD problems
- Ear and eye infections
- Simple medication reviews
- Sick notes (but then need to be signed by GP)
- Cardiovascular disease (CVD) risk assessments, initial and yearly
- ECG (heart tracing)
- Doctor
- Complex, multiple or on-going illnesses: including breathing difficulties, severe headaches, vague symptoms, chest pain
- Follow up from initial assessment with Nurse Practitioner
- Sick notes
- Smears (female GPs only)
- Contraception, coil fitting and implant insertions
- Pregnancy-related problems
- Breast lumps
- Menopause
- Women’s health – gynaecological problems
- Men’s health concerns
- Medicals
- Complex medication reviews
- Onward referrals to specialist teams
- Anxiety and depression
Questions?
If you have any questions about our services please give us a call on 01969 622391.
Find us on social media
