Making and managing appointments

Please call 01969 622391. Our phone lines are very busy in the mornings so if you don’t require a same day appointment please call in the afternoon.

All consultations with doctors and nurses are by appointment only, though accidents and emergencies will be dealt with as and when they arise.

Doctors’ appointments are one every 10 minutes. If you think that you may need more time please ask for a double appointment to avoid overrunning into the next patient’s appointment.

It may be that our Advanced Nurse Practitioner, a Practice Nurse or a Healthcare Assistant can help you which may allow you to be seen more quickly. See the Who should I see? table below for more information.

More routine primary care appointments have been made available to people living in our region. Patients registered at GP practices in Hambleton, Richmondshire and Whitby can pre-book a routine primary care appointment between 6:30pm and 8pm weekdays and between 8:30am and noon on Saturdays and Sundays. This is not a walk-in service – please speak to a receptionist to book your appointment.

You can make and manage appointments via an online account. An online account enables you to:

• book routine appointments with doctors and Advanced Nurse Practitioner
• book blood appointments with our phlebotomists
• order your repeat medication
• view future appointments
• cancel appointments
• access your Summary Care Record
• access your medical record

If you already have an online account simply click on the logo above to access your account.

To register for an online account please contact reception on 01969 622391 or call in.

You don’t always need to come into the practice to get our medical expertise. Why not save time and try our new online service.

Patients can now consult online with a GP at our practice as part of a new service which could save you time and a journey. Using the online consultation service makes it easier for us to quickly decide how we can best help you with the least amount of disruption to your day. The service is free and confidential.

Simply input your symptoms online and we will call you back the same day with general advice or signposting, a telephone consultation or, if necessary, we will get you booked in for an appointment that day.

Use our online consultation service by clicking here.

Please help our staff and other patients by cancelling unwanted appointments. This allows us to offer the slot to another patient and helps the Practice to run more efficiently.

To cancel your appointment call 01969 622391.

You can make an appointment with a GP, the Advanced Nurse Practitioner, a Practice Nurse or a Healthcare Assistant depending on your needs.

If you have any questions about our services please give us a call on 01969 622391.