Prescriptions

Over the counter (OTC) prescribing from 1st October 2020

This message is brought to you by North Yorkshire CCG

From 1 October your GP will no longer routinely prescribe medicines for minor health conditions. It’s easy to get advice and medicines from your pharmacy without a prescription and no appointment is needed. Visit www.prescriptionchanges.co.uk for more information, including which medicines are affected. More information on the North Yorkshire CCG: www.northyorkshireccg.nhs.uk

Order your repeat prescriptions online

Dispensing of medicines

This is a dispensing practice, and if you live more than a mile out of town you can obtain your medicines from the surgery. For those who are dispensed medications from the surgery, we offer a delivery service, please enquire at the dispensary for details. Patients who live in Leyburn may not have their prescriptions dispensed at the Practice, but they may arrange to have their prescriptions collected from the surgery and dispensed at the chemist in Leyburn.

Repeat prescriptions

Repeat medication requests must be submitted by post or by hand. To avoid queuing there is a prescriptions box in the entrance hall of the surgery and a box next to the dispensary counter for you to drop off written requests.

You can also order repeat prescriptions via your online account. This will allow you to pick medications that are on your list of repeats.

To use the online facility you will first need a user name and password which you can obtain from our Receptionists (01969 622391). Once you have these details simply click on the link below or on the laptop image and place your order.

https://SystmOnline.tpp-uk.com/Login?Practiceid=b82078

Please bear in mind that we need two working days’ notice for all repeat medication requests to be certain that we have the item(s) in stock. This also applies to patients living in Leyburn to allow time for a doctor to review and sign your prescription. If you place your request after 6:30pm or during a weekend or bank holiday, we will not pick it up until afer 8:30am on the next working day so that it will be two days after that when you can expect your request be ready for you to collect. For example if you leave your request at 7:00pm on a Friday evening we will not pick it up until after 8:30 am on the following Monday which means that it will not be ready for collection until the Wednesday after 9:00am.

Free home delivery service

We offer a free home delivery service to all of our dispensing patients.

If you or someone you know live outside of Leyburn and would like to be included in our free home delivery service please ask at the dispensary or at reception for a form to register for the service. Alternatively you can request a form by telephoning the dispensary on 01969 622391 or send an email to leyburnsurgery@nhs.net.

Dispensary feedback

The dispensary team are always keen for your feedback and invite you to print, complete and return their feedback questionnaire:

Dispensary patient feedback form [download Word doc]