Prescriptions

This is a dispensing practice, and if you live more than a mile out of town you can obtain your medicines from the surgery. For those who are dispensed medications from the surgery, we offer a delivery service, please enquire at the dispensary for details. Patients who live in Leyburn may not have their prescriptions dispensed at the Practice, but they may arrange with the chemist in Leyburn to have him collect their prescription from the surgery and dispense it at his shop.

Following a clinical incident and concerns about patient safety around the accuracy of telephone messages for repeat prescription ordering, we have regrettably decided to close our prescription ordering telephone line from 1 June 2017. Therefore, the facility to order repeat medication by phone will no longer be available after this date and we would like to apologise for any inconvenience this may cause. From 1 June, repeat medication requests must be submitted by post, or by hand. To avoid queuing there is a prescriptions box in the entrance hall of the surgery and a box next to the dispensary counter for you to drop off written requests.

You can also order repeat prescriptions via your online account. This will allow you to pick medications that are on your list of repeats.

To use the online facility you will first need a user name and password which you can obtain from our Receptionists (01969 622391). Once you have these details simply click on the link below or on the laptop image and place your order.

https://SystmOnline.tpp-uk.com/Login?Practiceid=b82078

Please bear in mind that we need two working days’ notice for all repeat medication requests to be certain that we have the item(s) in stock. This also applies to patients living in Leyburn to allow time for a doctor to review and sign your prescription. If you place your request after 6:30pm or during a weekend or bank holiday, we will not pick it up until afer 8:30am on the next working day so that it will be two days after that when you can expect your request be ready for you to collect. For example if you leave your request at 7:00pm on a Friday evening we will not pick it up until after 8:30 am on the following Monday which means that it will not be ready for collection until the Wednesday after 9:00am.

We offer a free home delivery service to all of our dispensing patients.

If you or someone you know live outside of Leyburn and would like to be included in our free home delivery service please ask at the dispensary or at reception for a form to register for the service. Alternatively you can request a form by telephoning the dispensary on 01969 622391 or send an email to leyburnsurgery@nhs.net.