Prescriptions

The easiest ways to order repeat prescriptions are:

• using your NHS account (through the NHS website or in the NHS App)
• using your SystmOne Online account

These accounts show you all your repeat medicine and dosage and you can choose the ones you need.

You can also complete a written request and

• give it to the Dispensary Assistant
• put in the prescriptions post box at the practice (boxes are outside the main door and just in the foyer)
• post it to us
• drop them off at Leyburn Day Lewis

Please allow 3 working days between ordering and collecting so that we can ensure all items are ordered, received, checked and dispensed.

We do not take repeat prescription requests over the phone or email.

You can usually collect your prescription 3 working days after you have ordered it, remember to take weekends and bank holidays into account.

If you live more than a mile out of Leyburn you can obtain your medicines from the practice.

If you live within one mile you will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

• on the app or website where you order repeat prescriptions
• fill out a nominate a pharmacy or other dispenser form
• at any pharmacy that accepts repeat prescriptions

If you do not nominate a pharmacy will use the nearest pharmacy to the practice.

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

Go to Medicines A to Z

If you would like to speak to someone at the practice about your prescription:

• Call and ask for a review
• Complete our online form

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications, you will be invited for an annual review around your birthday.

Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

We may also ask you to go to a local pharmacy for checks such as blood pressure.

Find out more about prescription charges on NHS

Take it to the pharmacy you got it from or bring it into the practice. Do not put it in your household bin or flush it down the toilet.

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

• coughs
• colds
• sore throats
• tummy trouble
• aches and pains

They can also advise on medicine that you can buy without a prescription.

Find a pharmacy on the NHS

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private room where you can discuss issues with pharmacy staff.

We offer a free home delivery service to all our dispensing patients.

Ask at the dispensary for a form to register for the service.

This GP practice supports a medicines management review service of medications prescribed to its patients. This service involves a review of prescribed medications to ensure patients receive the most appropriate, up to date and cost-effective treatments. This service is provided by qualified and registered healthcare professionals from within the GP practice, our NHS Primary Care Network, NHS Humber and Yorkshire Integrated Care Board or by external partners approved by the Practice.  Patient identifiable data does not leave the practice system but is accessed to ensure only appropriate clinical recommendations or decisions are made for each patient. Each patient can opt out of (or back into) the practice using their data for anything other than specified purposes or where there is a lawful requirement to do so.