Order your repeat prescriptions online
Dispensing of medicines
This is a dispensing practice, and if you live more than a mile out of town you can obtain your medicines from the surgery. For those who are dispensed medications from the surgery, we offer a delivery service, please enquire at the dispensary for details. Patients who live in Leyburn may not have their prescriptions dispensed at the Practice, but they may arrange to have their prescriptions collected from the surgery and dispensed at the chemist in Leyburn.
Repeat medication requests must be submitted by online, in the post or by hand. To avoid queuing there is a prescriptions box in the entrance hall of the surgery and a box next to the dispensary counter for you to drop off written requests.
To use the online facility you will first need a user name and password which you can obtain from our Receptionists (01969 622391). Once you have these details simply click on the link below or on the laptop image and place your order.
Please bear in mind that we need 3 working days’ notice for all repeat medication requests to be certain that we have the item(s) in stock. This also applies to patients living in Leyburn to allow time for a doctor to review and sign your prescription. If you place your request after 6:30pm or during a weekend or bank holiday, we will not pick it up until after 8:30am on the next working day so that it will be 3 days after that when you can expect your request be ready for you to collect. For example if you leave your request at 7:00pm on a Friday evening we will not pick it up until after 8:30 am on the following Monday which means that it will not be ready for collection until the Thursday after 9:00am.
Free home delivery service
We offer a free home delivery service to all of our dispensing patients.
If you or someone you know live outside of Leyburn and would like to be included in our free home delivery service please ask at the dispensary or at reception for a form to register for the service. Alternatively you can request a form by telephoning the dispensary on 01969 622391 or send an email to email@example.com.
Over the counter (OTC) prescribing
From 1 October 2020 your GP will no longer routinely prescribe medicines for minor health conditions. It’s easy to get advice and medicines from your pharmacy without a prescription and no appointment is needed. For more information please refer to Why can’t I get a prescription for an over the counter medicine? (www.nhs.uk)
The dispensary team are always keen for your feedback and invite you to print, complete and return their feedback questionnaire:
Dispensary patient feedback form [download Word doc]